Frequently Asked Questions

Everything you need to know about shopping with AARYEVA.

Shopping & Products

What is AARYEVA?

AARYEVA is a curated destination for home décor, statement sculptures, wall art, decorative objects, meaningful gifts, murtis, Vastu selections and pooja essentials.

Are the product images representative of the actual products?

Our product listings are intended to represent the items offered. Please refer to the individual product page for available photographs and product specifications. Minor colour differences may occur due to lighting and screen settings.

Where can I find product dimensions and materials?

Available details about material, finish, dimensions and package contents are provided on the individual product pages.

Can I customise a pooja kit?

Yes, selected Build Your Own Kit products allow you to choose items according to the available options and kit rules.

Visit the relevant Build Your Own Kit page to see the available selection.

Orders & Payments

How do I place an order?

Browse our collections, select your preferred products, add them to your cart and complete checkout using an available payment method.

How can I track my order?

Once your order is dispatched, use the tracking details shared with you. You can also contact our support team with your order number.

Can I modify my order after placing it?

Contact our support team as soon as possible. Changes are subject to the order's current processing and dispatch status.

Shipping & Delivery

Do you charge for shipping?

No. AARYEVA offers free shipping on orders placed through aaryeva.com.

When will my order be shipped?

We aim to dispatch confirmed orders within 24–48 hours, except where a product-specific preparation timeline has been disclosed.

How long will delivery take?

Delivery depends on your location and the shipping carrier. Dispatch and delivery are separate stages.

Returns, Exchanges & Damage

Do you accept returns or exchanges?

We do not accept discretionary returns or exchanges for a change of mind, personal preference or customer ordering errors.

Applicable statutory consumer rights remain unaffected.

What if my item arrives damaged?

Contact us promptly at hello.aaryeva@gmail.com.

Please provide your order number, a continuous unboxing video, clear photographs or videos of the damage and images of the packaging.

Keep all original packaging and components intact.

What if I receive the wrong product?

Contact our support team with your order number, photographs of the received item and packaging details. We will review the concern and provide the appropriate resolution.

Is an unboxing video required?

We strongly request a continuous unboxing video to help verify damage during delivery and speed up the review. Other available evidence will also be considered where required by applicable law.

Customer Support

How can I contact AARYEVA?

Customer Support: hello.aaryeva@gmail.com

Phone: +91 89290 94993

General Enquiries: hello@thedigisol.com

Website: https://aaryeva.com